OUR STORY
Our beginnings
​Diamond was founded in 1976 as a small, family-owned business specialising in domestic upholstery services. Driven by a passion for new challenges, we soon expanded into commercial projects, often through recommendations from our satisfied domestic customers. Our journey into the rail industry began with a contract for Wabtec Rail, a prominent company based near our home in Doncaster.
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Building on the success of this partnership, we quickly gained recognition and began receiving requests from other delivery partners, Train Operating Companies (TOCs), and Rolling Stock Companies (ROSCOs). Diamond became the trusted supplier of choice for all rail seating needs.
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Recent history
In 2008, our dedication to quality and our enduring family values inspired our transformation into Diamond Specialist Seating, a name that symbolised the strength and excellence we brought to the market. Over the past two decades, we have proudly collaborated with numerous suppliers and customers, consistently delivering on our promises.
We’ve grown to be large enough to deliver comprehensive solutions while remaining small enough to genuinely care.
In February 2021, we evolved once more, becoming Diamond Rail Services.
This rebranding reflects our expanded range of complementary services, developed and refined to meet the diverse needs of the rail industry. Many of our customers have embraced the benefits of entrusting us with turnkey projects, recognising the efficiency and value we bring.
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​Our continued growth and delivery is now proven with the completion of several turnkey interior refurbishment projects. Positive customer feedback and continued custom is testimony to the committed Diamond Team. Our core values will continue as we care deeply about your business and its success.​​​
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Our vision and values
We Care: Our customer-first approach continues even after a project ends.
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We Support: We build on what’s in place and work closely to meet your needs.
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We’re Growing: Learning and development are key to improving our skills and services.
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We’re Flexible: We adapt to provide the best solutions for every customer.
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We’re Committed: Quality and customer satisfaction drive us from start to finish.
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​As we continue to develop a broad portfolio of service offerings, and the railway meets the many challenges ahead, our vision is to become the go to industry partner for collaborative working relationships and to deliver high quality and value added services throughout the rail sector. ​
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We Listen: Every project starts with site visits, risk assessments, and clear discussions to define the scope.
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We’re Positive: We face challenges with optimism and find solutions.
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